Returns & Exchanges

All of our Cartridge Express branded products are backed by a 100% satisfaction guarantee within one year from the date of purchase. Please contact one of our friendly customer service representatives to arrange for a replacement cartridge.

To start a return, you can contact us at (316) 722-7400  

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at cartridgeexpresswichita@gmail.com.